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Will COVID-19 have a lasting impact on network traffic?

Viewpoint Total Telecom recently spoke with Sandra Motley, the President Fixed Networks Business Group at Nokia.During this interview, Sandra covered a range of issues including:- How the current pandemic has impacted network traffic levels- Will there be a lasting...

Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19

Press Release eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital touchpoints in customer satisfaction during the initial outbreak of COVID-19. Conducted by Dimensional Research...

Telecom26 Provides Connectivity To TB, HIV, Ebola and COVID-19 Testing Programmes in Ghana, Mozambique and Zimbabwe

Press Release Telecom26 today announced that it is helping long-term customer, SystemOne, with its initiative to enable real-time test result communication, timely containment and treatment actions for infectious disease programs in Ghana, Mozambique and Zimbabwe.The...

IPFone Leverages Ribbon’s Intelligent Edge Portfolio to Deliver Best-in-Class Communications Services During COVID-19 Pandemic

Press Release Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, today announced that IPFone, a provider of cloud-based...

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