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NewVoiceMedia doubles down on quality, reach

Press Release In early 2016, NewVoiceMedia made a splash in the contact center space when it announced $30 million in funding for its cloud solution. A few short months later it revealed that it had increased its customer base by 50 percent and international business...

PhishMe scales global sales organisation with NewVoiceMedia

Press Release NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that PhishMe has transformed its business with its ContactWorld for Sales solution, generating more sales, more...

NewVoiceMedia increases customer base by over 50%

Press Release NewVoiceMedia, a leading global provider of cloud technology, which helps businesses sell more, serve better and grow faster, increased its customer base by over 50 percent and grew its international new business by 140 percent in FY’2016. The...

NewVoiceMedia appoints chief revenue officer

Press Release NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has strengthened its executive team with the appointment of Scott Sampson as Chief Revenue Officer. Based in San Francisco, Scott...

NewVoiceMedia strengthens executive team

Press Release NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has strengthened its executive team with the appointment of Moni Manor as Chief Product Officer. Moni will lead the product...

NewVoiceMedia secures $30m investment

Press Release NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has secured $30m in a new round of funding. New investor BGF Ventures joined existing investors Bessemer Venture Partners (BVP),...

NewVoiceMedia bulks-up Six Pack Shortcuts’ outbound sales

Press Release NewVoiceMedia, a leading global provider of cloud technology, which helps businesses sell more, serve better and grow faster, today announced a new two-year contract with Six Pack Shortcuts, a provider of specialised training systems designed to enhance...

IDI transforms sales performance with NewVoiceMedia

Press Release NewVoiceMedia, a global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Interactive Design Institute Ltd (IDI), the UK's leading provider of accredited online courses in art and design...

Ritani delivers premium service with NewVoiceMedia

NewVoiceMedia, a global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Ritani, a leading online retailer of engagement rings, diamonds and fine jewellery, is using its ContactWorld solution to deliver...

NewVoiceMedia announces ContactWorld for Wearables

NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced it has launched ContactWorld for Wearables on the Salesforce AppExchange, enabling businesses to connect with customers,...

Global DMS enhances customer experience with NewVoiceMedia

NewVoiceMedia, a global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Global DMS, a leading provider of web-based, compliant real estate valuation software, has chosen its ContactWorld for Service...

NewVoiceMedia launches ContactWorld Quickstart

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that it has launched ContactWorld Quickstart for the SMB market. The true cloud solution will transform the way smaller...

Vax cleans up customer experience with NewVoiceMedia

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Vax has revolutionised its customer experience with its ContactWorld for Service solution. Since deployment,...

Siemens powers customer support centre with NewVoiceMedia

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that its ContactWorld for Service solution has helped Siemens Wind Power transform its customer experience. Since deployment,...

NewVoiceMedia names Frank van Veenendaal to board

NewVoiceMedia, a leading global provider of omni-channel cloud customer contact technology, today announced that Frank van Veenendaal will join as a Director to NewVoiceMedia& rsquo;s Board. Van Veenendaal served as Executive Vice Chairman of Salesforce for three...

NewVoiceMedia launches gamification solution

NewVoiceMedia, a leading global provider of omni-channel cloud customer contact technology, today announced the launch of its gamification module Motivate, which will help drive performance and sales success. Using the combined power and intelligence of...

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