Emergency Services Archives

Copper thieves see Optus stung by yet another network outage

by Harry Baldock | Nov 27, 2025

Optus has suffered yet another network outage, this time impacting around 14,000 customers in southeast Melbourne.

Orange Business plugs OneWeb into its crisis comms solution

by Harry Baldock | Oct 9, 2025

This week, Orange Business has announced it is incorporating Eutelsat’s OneWeb satellite services into its SafetyCase solution.

Optus customers again cut off from emergency services

by Harry Baldock | Sep 29, 2025

This week, Australian telco Optus has revealed that it has suffered yet another network outage, just weeks after a previous incident was revealed to have left hundreds of customers without access to emergency services.

Coastguard’s emergency network gets an upgrade from Telent

by Harry Baldock | Aug 28, 2024

Stretching from the Shetland Islands to the Isles of Scilly, the network is one of the UK’s largest private broadband networks, with technology partner Telent helping to install 1,220km of new infrastructure.

Aussie 3G switch off threatens over 200,000 devices

by Harry Baldock | Jul 11, 2024

Hundreds of thousands of people may be at risk of being cut off from emergency voice services in Australia as Optus and Telstra prepare to sunset their 3G networks.

“Perfect storm”: Wildfires knock out services in the Yukon

by Harry Baldock | May 14, 2024

Last week, ongoing wildfires in Canada’s Yukon territory severed critical fibre lines, leaving customers in parts of the Yukon, British Columbia, and the Northwestern Territories leaving customers unable to communicate or access emergency services.

BT wins £70m IT contract with South West police forces

by Harry Baldock | May 9, 2024

Today, BT has announced it has won a $70 million contract to upgrade and support the IT infrastructure of the Devon & Cornwall and Dorset police forces.

Telefonica Tech inspecting traffic accidents using drones in Madrid

by Harry Baldock | Mar 25, 2024

Serveo and Telefónica Tech have carried out an innovative pilot project for the Community of Madrid that allows the inspection of traffic accidents and the state of its roads with drones. This is a pioneering project that shows the potential of drone technology to promote safer, more efficient and sustainable mobility.