Telefonica this week signed a global framework agreement with network performance specialist Accedian to improve the quality of service (QoS) of its transport network.
Accedian will extend QoS visibility across Telefonica’s metro and backhaul infrastructure in a bid to ensure optimal performance of all services delivered via the Spanish incumbent’s networks.
"We feel confident of our ability to deliver the highest possible levels of quality of experience (QoE) at all locations we serve, which is translated into transformative opportunities for our customers. We view Accedian as a key partner in this strategic project," said Telefonica CTO Enrique Blanco, in a statement on Tuesday.
The deal covers all of Telefonica’s operating businesses across 21 markets and their combined 327 million customers.
The first commercial deployment will be with Vivo Brazil, where Accedian will help the operator optimise data connectivity and call quality.
"Accedian is pleased to have the opportunity to help Telefonica further its position a s the connectivity partner of choice by ensuring they have the real-time visibility required to optimise network control, and deliver a differentiated performance experience to their subscribers," said Patrick Ostiguy, CEO and founder of Accedian.
