Press Release

MLL Telecom, a leading provider of secure managed network services to the UK public sector, today announced a new five-year contract from Hereford & Worcester Fire and Rescue Service.

As part of its managed network services remit, MLL is undertaking a technology refresh of the existing MPLS fibre network including the provision of SDWAN based services to deliver increased network bandwidth, security and resilience.

In total 27 sites are involved including the Fire and Rescue Service headquarters in Hereford and 26 fire stations located throughout the region. The Service has around 250 wholetime firefighters and 380 on-call firefighters, supported by some 20 Fire Control staff and approximately 100 support staff. In addition, it hosts one of 29 national Urban Search and Rescue specialist units.

“The technology refresh of our existing fibre network will ensure we continue to have access to fast, reliable and secure WAN and internet communications,” said Pete Chatwin, Head of IT at Hereford & Worcester Fire and Rescue Service. “Our network, and the digital services it provides, is of paramount importance to our efficient operation and safety of the public. We are totally confident in the technology we have chosen to deploy whilst leaving the responsibility for managing the new SDWAN in MLL’s capable hands.”

“MLL has been the incumbent network services provider to Hereford & Worcester Fire and Rescue Service since 2017,” said Ross Billington, Strategic Client Director, MLL Telecom. “We are therefore very pleased to have been awarded a new five-year contract following a competitive tender. We are looking forward to the opportunity of implementing and managing new cutting-edge network technologies, including SDWAN where we already have proven expertise.”

MLL also provides WAN and Internet services to Hereford & Worcester County Council, Hereford City Council, Worcester City Council, several NHS Trusts and CGCs, the Wye Valley Trust and nearby Shropshire Council.