Press Release

Red Box, a leading global provider of cloud and premise-based voice capture solutions, has today announced the appointment of Steve Crowe as General Manager for the Americas. With 25 years of experience in the global finance sector, his skilled leadership will reinforce Red Box’s commitment to the company’s core channel business in the Americas. In this role, Mr Crowe will use his extensive background to further advance Red Box’s presence in North and Latin America. He will be based in the New York office.

“We are on the brink of a huge shift in how organizations use voice,” Mr Crowe said. “I’m looking forward to working with new and existing resellers to drive our position as a leader in the Americas and to helping organizations improve their business outcomes by realising the untapped potential of the huge swathes of voice data they capture now or could be capturing. Our industry-leading platform uniquely positions us to support organizations as they transition to a voice-first approach.”

Most recently, Mr Crowe served as Managing Partner for ITPM Consulting, the banking and financial sector arm of Yash Technologies. Previously, he held the position of Vice President of Sales & Global Business Development at IPC Systems, Inc., and as Global Head of Sales for BT’s Global Banking and Financial market vertical, which included BT Unified Trading and BT Radianz. Prior to this, he was a Private Wealth Manager at Merrill Lynch for eight years before returning to the tech sector in 2005.

Red Box is the world’s leading dedicated voice specialist, capturing all voice communications across global enterprises, SMEs, and across both new and legacy systems. The company’s next generation voice platform captures and secures millions of calls daily for leading organizations across financial, contact center, government, and public safety sectors and can be deployed in cloud, hybrid, or on premise environments.

Red Box holds the distinction of working with six of the world’s top banks and 85% of interdealer brokers. The company is headquartered in Nottingham, England, with offices in London, New York, Hong Kong, and Singapore.

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