Press Release

Swoop Datacom, developer of innovative lifecycle management systems, today announced that its offerings are available through ScanSource, a leading global provider of technology products and solutions. Though this new relationship, ScanSource resellers in Europe have access to the innovative ForgeServe solution, which complements AV and IP handsets for many of ScanSource’s trusted suppliers. The new ForgeServe solution will now offer partners enhanced abilities to simplify and reduce the cost of IP device deployment. With advanced provisioning and estate management features, ScanSource partners can now utilise a tool that can radically improve their ability to deploy IP devices whilst reducing overheads. In addition to improving IP device deployment capabilities, ForgeServe also dramatically improves the abilities of service providers and resellers to manage customer device estates. The solution empowers providers with the capabilities to provide estate management, with features like real-time change control and zero touch device management. Features like these transform an organisation’s ability to reduce the traditional costs associated with management, whilst increasing beneficial services to end customers.

John Bennett, CEO of Swoop Datacom Ltd talks about the new partnership with ScanSource and the huge opportunity this represents for resellers. “ScanSource are one of the largest and most successful UC distributors and they, and their partners, deploying large numbers of IP devices. With our partnership, we can now offer ForgeServe as an enhancement to their existing portfolio to improve the effectiveness and profitability of IP device deployments and management throughout their lifecycle”.

The new ForgeServe solution will be made available through ScanSource with immediate effect so all partners will now be able to benefit from the cost-saving efficiency features. Cloud Solutions and Services Vice President at ScanSource, Paul Emery, explains why adding innovative new solution platforms to ScanSource’s portfolio is key for partners. “We are constantly looking for new technology solutions that can help our partners and resellers improve services to their end customers, whilst decreasing their operating expenditure. The ForgeServe solution does exactly that, enabling them to simplify IP device deployment and management but also increase their opportunity to improve profit margins”.

About ScanSource
ScanSource, Inc. (NASDAQ: SCSC) is a leading global provider of technology products and solutions, focusing on point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, cloud and telecom services. ScanSource’s teams provide value-added solutions and operate from two segments, Worldwide Barcode, Networking & Security, which includes POS Portal, and Worldwide Communications & Services, which includes Intelisys and Canpango. ScanSource is committed to helping its customers choose, configure and deliver the industry’s best solutions across almost every vertical market in North America, Latin America and Europe. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2018 Best Places to Work in South Carolina and on FORTUNE magazine’s 2018 List of World’s Most Admired Companies. ScanSource ranks #653 on the Fortune 1000. For more information, visit

About Swoop Datacom Ltd
Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud-based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. The cutting-edge features delivered through the intuitive UI allow any compatible IP device to be deployed and provisioned to any chosen call control platform and further maintained whilst in their in-life state. Delivered through the distribution channel and nurturing long term customer retention, by allowing organisations to easily adopt the latest IP technologies. Bridging the gap between traditional telecoms and IP based SIP technology adoption.