Accenture’s Tom Loozen spoke to Total Telecom about about the issues surround customer experience management, the 3D’s – Design, Deliver, Deliberate, and also about what they were demonstrating in the Innovation Showcase.
Accenture are the Founding Partners of the Total Telecom Congress. It will return to London in 2017. Find out more at http://www.totaltele.com/congress
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