Benoit Duchene, Head of Global Partnerships and Alliances, Tata Communications Transformation Services spoke to TT about the difficulties of creating transformations in organisations and the need for CxO’s to be behind necessary transformation. He flagged some of the improvements they could seek and how to accelerate revenues.

Benoit was talking at the Total Telecom Congress which returns to London on the 31 October 2017. Find out more at