Press Release

Virgin Media Business has today launched new business-grade 4G Back-up and Start-up services which will help businesses across the country get online faster and stay connected.

The 4G Back-up service provides small businesses with an unlimited 4G dongle which can be plugged into their existing router and used to keep them connected in the unlikely event of an interruption to their fixed broadband service.

If broadband services are interrupted, the router will automatically switch to 4G, meaning no disruption or inconvenience for customers.

The service, which costs just £7 per month and is available on all Voom Fibre business broadband packages, comes with unlimited data so customers can continue working as usual without worrying about their data use, offering businesses complete peace of mind.

Getting businesses connected quicker

Alongside this, Virgin Media Business has also launched a 4G Start-up service which means eligible businesses can get connected in as little as four days.

Virgin Media Business will send customers a new router and 4G dongle which they can use to get connected immediately rather than having to wait for an engineer to finish installing their fibre business broadband.

This service is ideal for new customers who want to get online quickly – such as those switching from other providers or moving premises – but who require an engineer to install their services.

The 4G Start-up service is available on all Voom business broadband packages and costs £40 for the first month.

Supporting homeworkers

For Virgin Media customers working from home using their home broadband connection, the recently enhanced HomeWorks service allows them to benefit from business-grade service levels.

With HomeWorks, customers benefit from next day priority engineer call-outs, security for up to 5 devices with F-Secure SAFE and 24/7 IT support for gadgets with Gadget Rescue. Wi-Fi Boosters can also be used throughout the home to banish WiFi blackspots.

HomeWorks costs £9.99 per month but customers can currently get it for £6 per month when taken with any speed upgrade.

Gregg Pearce, Director of SOHO at Virgin Media, said: “Our new 4G Start-up and Back-up services provides complete reassurance for businesses wanting to get online and stay connected no matter what. We know that providing a reliable and always-on connection is essential and are pleased to be supporting UK small business to rebound with disruption-free connectivity they can depend on.”