Vox Carrier has introduced a monetisation audit for mobile network operators (MNOs) and digital service providers (DSPs) to enable them to minimise the impact of declining roaming revenues and changing user behaviours. The audit examines routing optimisation, operational efficiencies and revenue leakage from fraud in voice and SMS. The audit has been developed to offer MNOs and DSPs a sustainable and effective path forward as they manage the immediate impact they are seeing on roaming revenues, while protecting their network, increasing long-term profitability, and enhancing customer experience.
Juniper Research estimated that over 650 million passenger trips will be cancelled over the next nine months due to COVID-19, with travel bans costing the mobile industry $25 billion between March 2020 and the end of the year. The research forecasts that operators could lose up to $12 billion in roaming revenue alone between June and August.
“Our monetisation audit will provide insights to help MNOs and DSPs during these unprecedented times. While roaming revenues cannot be recovered, there is an opportunity to increase profitability in A2P SMS or international voice through fighting fraud,” said Ehsan Ahmadi, CEO at Vox Carrier. “This is a challenging time for our industry and we’re trying to offer solutions that will minimise disruption and enable operators and service providers to continue to offer critical communications solutions to their customers.”
Vox Carrier helps its partners address the challenges they have around voice and messaging monetisation through efficiently expanding reach, optimising operations, enhancing user experience and mitigating fraud. It serves MNOs, DSPs, carriers, and enterprises worldwide, delivering a range of solutions including A2P messaging, service monetisation and operational outsourcing.
“This pandemic has emphasised the critical role of telecommunication service providers to businesses, communities and users of all kinds. At Vox Carrier we want to play our part and provide mobile operators, DSPs and enterprises the tools they need to respond to this challenge. We are evolving and adapting our solutions through listening and understanding our customers. We have the expertise, agility, and the technology to help solve these challenges with our managed service solutions,” said Nicholas Nikrouyan, CCO & Chief of Staff at Vox Carrier.
Vox Carrier’s technologies initiative, Vox Technologies, launched its anti-fraud solution Vox360 in 2019, which won ‘The Best Anti-Fraud Innovation’ at the 2019 Messaging and SMS Global Awards. Please contact us at Vox360@voxcarrier.com to learn more about Vox Carrier’s monetisation audit and anti-fraud solutions.