Author: Total Telecom Staff

The Importance of Customer Experience for Telcos

Accenture’s Tom Loozen spoke to Total Telecom about about the issues surround customer experience management, the 3D’s – Design, Deliver, Deliberate, and also about what they were demonstrating in the Innovation Showcase.

Accenture are the Founding Partners of the Total Telecom Congress. It will return to London in 2017. Find out more at http://www.totaltele.com/congress
Follow us on Twitter @totaltelecom #TTCongress

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Why operators must adopt a dual speed architecture

Total Telecom TV recently spoke with Amol Phadke, MD, Global Network Virtualisation & Transformation at Accenture.

He talked about how operators must find new revenue streams, the three stages for a structured transformation to adopt new technologies, and the outlook for M&A activity.

We finished by discussing how the importance of connectivity is sometimes underplayed but remains important

Amol will moderate the panel discussion “Creating an environment for a virtualised telco” at the Total Telecom Congress in October. To find out more visit http://www.totaltele.com/congress

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Asia Communication Awards 2016 Highlights Video

The 2016 Asia Communication Awards (ACA) were presented at the Marriott Tang Plaza Hotel in Singapore on the 1 June. Hundreds of the regions most senior executives attended, including our CEO of the Year, Telkomsel’s Ririek Adriansyah and Stephen Ho, CEO of CITIC Telecom CPC both of whom will speak at the Total Telecom Congress in London in October.

Watch the video to meet many of the winners and experience the spectacular awards evening.

To find out more visit:
Asia Communication Awards http://www.asiacommsawards.com
Total Telecom Congress http://www.totaltele.com/congress

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#GigabitCopper Interview Max Penfold, International Sales manager – UTEL

The second Total Telecom Gigabit Copper took place in Brussels on 8 March 2016. Over 120 experts from European operators were in attendance.

For 2016 the event will grow again. To find out more email info@totaltele.com

For the latest updates from Total Telecom:
– follow us on Twitter https://twitter.com/totaltelecom
– like us on Facebook https://www.facebook.com/totaltelecomnews
– Join us on LinkedIn https://www.linkedin.com/groups/51939

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#GigabitCopper Interview Andreas Dürr, VP Sales and Marketing – Schmid Telecom

The second Total Telecom Gigabit Copper took place in Brussels on 8 March 2016. Over 120 experts from European operators were in attendance.

For 2016 the event will grow again. To find out more email info@totaltele.com

For the latest updates from Total Telecom:
– follow us on Twitter https://twitter.com/totaltelecom
– like us on Facebook https://www.facebook.com/totaltelecomnews
– Join us on LinkedIn https://www.linkedin.com/groups/51939

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#GigabitCopper Interview Eoin Heaney, VP Global Partners – Calix

The second Total Telecom Gigabit Copper took place in Brussels on 8 March 2016. Over 120 experts from European operators were in attendance.

For 2016 the event will grow again. To find out more email info@totaltele.com

For the latest updates from Total Telecom:
– follow us on Twitter https://twitter.com/totaltelecom
– like us on Facebook https://www.facebook.com/totaltelecomnews
– Join us on LinkedIn https://www.linkedin.com/groups/51939

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