UJET, Inc., the company that is reimagining customer support with multi-channel solutions that fully leverage smartphone-era technology and intelligent automation, announced Gary E. Barnett’s appointment to the UJET board of directors today, as the company prepares to accelerate its 2018 growth of over 500%.
“Team UJET and our investors are thrilled to bring Gary on board. We seek to benefit from Gary’s shared vision, perspective, and experience,” said Anand Janefalkar, Founder and CEO of UJET. “As the former SVP and GM of Avaya and former CEO of Aspect, Gary deeply understands the technical and operating history of contact center environments, their evolution path, and is helping us effectively shape the future of our business, transforming how brands connect to customers with ease, context, and rapid satisfaction.”
“Upon meeting Anand and the board, and becoming deeply familiar with the architecture, it quickly became evident that the UJET platform has a substantial advantage to lead transformation of the traditional Contact Center landscape,” said Gary Barnett, CEO of Semafone. “The team’s obsession with user experience, combined with secure cloud-based technology, delights consumers with any time, anywhere access, which makes UJET really stand apart.”
UJET is a modern cloud contact center software company with leading innovation in
smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises, including Nest, Instacart, Postmates, Atom Tickets, Blink and Grupo Bursatil Mexicano (GBM) to automate contact center processes and provide superior experiences that drive higher customer satisfaction. For more information, visit http://www.getujet.com.