Ogi, Wales’ fastest growing broadband company, today announces that it has been selected by INCA as a Gold Standard Accredited Network, as they continue to roll out their full fibre infrastructure across south Wales.
The INCA Gold Standard Tick demonstrates Ogi’s commitment to bringing homes, businesses and communities a faster, more reliable and greener broadband solution, as well as permanently changing the digital landscape in south Wales for generations to come.
The criteria that Ogi was assessed against includes network standards such as speed guarantees and reliability, a customer care and complaints handling protocol as well as clear and accurate marketing. These were all met and approved by the INCA Gold Standard Technical Committee.
Justin Leese, Chief Technology and Operations Officer at Ogi said: "Embodied within this standard is not just the INCA Code of Practice but also a commitment to abide by the Ofcom Voluntary Code of Practice for Broadband Speeds, Advertising Standards Agency Guidelines and Government Network Standards for Gigabit capable networks. This accreditation is not only a positive reflection of the technical quality of our network but also how we operate it, market our services and how we care for our customers."
INCA CEO Malcolm Corbett said: “Our members are at the forefront of building high-quality, future-proofed networks to ensure consumers receive the broadband service they expect when entering a contract with a new provider. The INCA Gold Standard scheme is a remedy to the confusion caused by inaccurate information in the marketplace. When consumers see that a service provider like Ogi is INCA Gold Standard Quality Mark accredited, they can be confident that they will receive the high standard of broadband promised to them from a genuine full fibre provider."