Press Release

Nexign (a part of ICS Holding LLC), a leading Business Support System (BSS) and Internet of Things (IoT) solutions provider, today announced that Nexign has been included in the October 2020 Market Guide for CSP Business Support System Solutions by Gartner, the world’s leading research and advisory company. This report has replaced Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs (IRCM), which Nexign was proudly a part of during the two consecutive years in 2018 and 2019.

This year Market Guide defines “the BSS solutions landscape with vendors focusing on 5G, IoT, monetization, business model changes and the need for cost optimization in CSPs”. According to Gartner 2020 Market Guide for CSP Business Support System Solutions, “vendors were selected based on their competitiveness as seen by the competitors. Answers received for this vendor survey question — “List your top 5 competitors in the CSP market” — from the 30 vendors surveyed for this research formed the basis to identify the vendors included in this research.”

This year we are honored to be recognized as one of 18 representative vendors on the BSS market worldwide by the new Gartner Market Guide for CSP Business Support System Solutions. Nexign helps CSPs to drive digital transformation, unlocking extensive opportunities for rapid business development and revenue enablement. We believe that our inclusion into this Market Guide is a result of continuous work for delivering the efficient solutions to our customers. It also demonstrates the independent and reliable overview of Nexign’s strong position on the global BSS market,» – says Yulia Poslavskaya, CMO of Nexign.

Key findings of this report include

• “BSS transformation is crucial for growth and transition to future business operations; however,
lack of vision, complexities of legacy systems and hype around 5G and cloud-native operations
are proving to be challenging to deal with.”

• “BSS product vendors are increasingly aligning their offerings to 5G-related requirements, with
many continuing to put little focus on the broader transformation needs of CSPs or the optimum
approach for best return on investment.”

• “CSPs have to deal with multiple priorities associated with products, operations and network
transformation to be able to evolve a platform approach, which calls for a robust sourcing and partnering strategy.”
A complimentary copy of the full Gartner report is available at

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Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, “Market Guide for CSP Business Support System Solutions”, Amresh Nandan, Chris Meering, Jouni Forsman, 12 October 2020.
* 2018 Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs by Nexign’s previous name, Peter-Service. Peter-Service was renamed as Nexign after the company rebranding in 2018.