RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, today announced that RingCentral Office and RingCentral Contact Centre have been approved by the UK government for procurement via the G-Cloud 9 portal.
“We already deliver our award winning cloud communication services to organisations around the world and our significant investment last year in UK network capabilities provides a perfect foundation to extend our services to organisations across the country,” says Sahil Rekhi, EMEA MD for RingCentral, “With this new accreditation, RingCentral is now ready to work with public sector organisations through our award winning solutions that help increase efficiency in a flexible cost effective manner while meeting industry best practice around security.”
With RingCentral Office, employees located anywhere can all be on the same secure communications network, accessing the same robust business features from a single business phone system. Using a standard IP deskphone, PC or mobile device; RingCentral Office offers powerful and modern telephony features with built-in integrations with key applications from Oracle®, Zendesk, Dropbox™, Google, and Microsoft® amongst a growing list.
RingCentral Contact Centre offers advanced omnichannel routing; queuing and distribution; real-time analytics; CTI screen pops; inbound/outbound services, CRM integration, and as a cloud based service its scales easily, allowing organisations to add and remove agents on demand.
With organisations under pressure to make efficiency improvements and reduce costs, RingCentral offers public sector organisations full control over all telecommunication functions while allowing staff, at any location with internet connectivity, to use any device to promote flexible working patterns. Both services are offered on a simple to understand per user, per month pricing basis with flexible scaling and are delivered from Tier 1 UK data centres that feature multiple layers of redundancy, failover technology, physical and biometric security, encryption, system handling and 24/7 monitoring.
The UK Government G-Cloud initiative eases procurement by public-sector bodies across the UK and includes checks and balances to ensure suppliers offer fair terms and conditions, adhere to UK law and deliver best practice security and privacy controls.
Through G-Cloud 9 accreditation, which includes adherence to in-depth and best practice security controls, UK public sector organisations can gain seamless access to an innovative range of services that connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions serve over 350,000 organisations worldwide helping mobile and distributed workforces connect anywhere and on any device through voice, video, team messaging, collaboration, conferencing, online meetings, contact centre, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customise their own workflow.