Stupers, a leading distributor of Panasonic in Benelux, has partnered with Tollring, a market leader in call analytics and call recording services. The new partnership addresses the increase in demand for conversation analysis and call recording solutions, driven partly by the rise in employees working remotely in the Benelux. Resellers offering Panasonic on-premises PBX systems can now add more value to their proposition with Tollring’s powerful iCall Suite solution, which offers reports, dashboards, wallboards and call recording, via Stupers.
Maikel Broeks, Director at Stupers says, “Tollring is a good addition to our product portfolio. In combination with Panasonic, we can offer customers a stronger proposition in the field of call recording and analysis. In this way, end users can monitor the quality of conversations and see where improvement is needed. Because we have over 40 years of experience as a distributor in the field of ICT, CCTV and telecoms, this is a compelling addition to our portfolio. We will offer our resellers added value with Tollring and they can come to us for technical support.”
Erica Bleij, Regional Account Manager of Tollring in Europe, adds: "The demand for analytics has never been greater. We are seeing a rapid demand for call analytics and call recording across the region. It’s powered by companies using data to make critical business decisions to maximize productivity and control the customer experience. We’re excited to partner with the Stupers team, who can provide the PBX-based reseller community with comprehensive services and high-quality local support."