Wholesale Operator of the Year
Optus Wholesale is helping to transform the wholesale telecommunication sector in its home market of Australia and in the wider Asia-Pacific region by offering a broad range of profitable and innovative integrated communications solutions to domestic and global service providers.
Optus’ awards entry demonstrated strong network capabilities and hefty investments in its national fixed and mobile and subsea cable infrastructure. It showed a clear leadership position in the support of mobile virtual network operators (MVNOs) in Australia, an evolving products and services portfolio that matches changing industry trends, and a solid customer service ethic, as evidenced by its high customer satisfaction scores and efforts to really engage with customers. Good customer testimonials and an impressive array of milestones achieved during the entry period meant the judges awarded the Wholesale Operator of the Year trophy to Optus.
"The variety of services available for wholesale customers is a strong value proposition."
"Its focus on customer services makes Optus stand out from the pack. In addition to its network capabilities, Optus is forward-looking, ambitious and a growing force."
NTT Communications (Highly Commended)