Press Release

With the goal to establish one global standardized operation for roaming, Telenor has now migrated all its affiliates to one common clearing house: Comfone. This is another important step in Telenor’s transformation and simplification journey.

Five years back, Telenor decided to centralize the roaming operations into a global setup to create one standardized solution. Comfone was chosen as the trusted partner for data and financial clearing as well as system support for wholesale roaming processes. Telenor has now one point of contact towards partners, which has sped up the settlement process and simplified collaboration with Telenor as a Group. Centralizing clearing house activities have been critical for working capital optimization.

Harald Krohg, CEO of Telenor Group’s Global Wholesale unit says: “Establishing trusted and long term partnerships are crucial in our ambition to drive industry simplification in the roaming area. In order to simplify the market, speed up settlement, gain more control on capital and phasing out manual processes, the migration to Comfone is one more step in the right direction for establishing global roaming processes.”

Olivier Boucaud, Executive Vice President of Sales at Comfone adds: “Establishing this strategic partnership with Telenor was a milestone in Comfone’s evolution as a full-service roaming provider. Telenor’s decision to entrust us with the consolidation and delivery of the Clearing functionalities to the entire group solidifies our position in the industry. As Telenor shapes and expands its own business, our close partnership helps Telenor realize its goals and drive the continued development of the Comfone service roadmap.”

“Telenor’s roaming journey does not end here. Global processes are the future for global services and Telenor continues to strengthen its global operation”, Krohg ends.