At Total Telecom Congress 2018, Nikolai Beckers, CEO of Bakcell joined Total Telecom to discuss what digitisation means for telcos, addressing customer needs with improved customer experience and the importance of changing organisational culture. He also gave us an insight into Bakcell’s upcoming plans for the next 24 months.

About Bakcell

Bakcell is the First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offering a variety of products for modern mobile communications customers. Bakcell provides class leading 3G and 4G mobile internet experience in the country under the Sür@ brand name.