Author: Total Telecom Staff

Connecting Germany: Building the fibre that underpins 5G

Ahead of this year’s live Connected Germany event, we spoke with Nelson Killius, Management Board Spokesperson at M-net Telekommunikations, about the importance of fibre for 5G networks and the next steps for German connectivity

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The leadership of kindness: Six empathic tactics for telecoms collections teams

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial. Above all else, collections agents need to show customers that they care, and there are some key practical steps that teams can take to support this strategy of empathy

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Swiss Sunrise UPC leading 5G roll-out in Europe, and achieves “Outstanding” network 6th times in a row

Over the last few years, Switzerland’s Sunrise UPC has differentiated itself from its peers by focusing on network quality, especially in 5G.

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