A Connected Britain 2022 Preview Connected Britain 2022 is just around the corner and, with just over a week left to go, it is only fitting that we highlight some of our amazing keynote sessions, featuring some of the biggest names in the UK telecoms industry. ...
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World Communication Awards shortlist announced
The World Communication Awards 2022 has seen its fiercest competition to date, with entries from across the world battling it out to be recognised as the best of the best. Below you will find the shortlist of companies selected by the WCA's expert judging panel....
CityFibre undergoes colourful rebrand
Press Release The refreshed brand will help cement CityFibre’s position as the UK’s second largest full fibre network CityFibre, the UK’s largest independent full fibre platform, has today launched a major overhaul of its brand, updating its visual identity, messaging...
MLL appoints two Senior Solutions Architects
Press Release MLL Telecom, a leading provider of secure managed network services to the UK Public Sector, is pleased to announce the appointment of two additional Senior Solutions Architects in line with the company’s ongoing growth strategy.Roy Harby has been...
UK telcos agree to increase support for vulnerable customers during cost of living crisis
Broadband providers and mobile operators have committed to offer more support to financially struggling customers
CityFibre secure almost £5bn in debt financing
The funds will help the full fibre operator to reach its goal of delivering fibre-to-the-premises (FTTP) to 8 million UK premises by 2025
CityFibre’s FTTP network now larger than Virgin Media’s
As the UK races to deploy fibre-to-the-premises (FTTP), Think Broadband has confirmed that CityFibre has moved into the silver medal position, overtaking Virgin Media O2 in terms of FTTP coverage
DZS to Acquire Consumer Experience, Service Assurance Software Portfolio from ASSIA
Press Release DZS (Nasdaq: DZSI), a global leader in access networking and cloud software platforms, today announced it has signed a definitive agreement to acquire specific core assets of Adaptive Spectrum and Signal Alignment, Inc. (ASSIA®), an industry pioneer...
Hyperoptic calls for Ofcom to investigate broadband industry mid-contract price hikes
Press Release Hyperoptic, the UK’s largest exclusively full fibre internet service provider, is calling for Ofcom to investigate the use of above-inflation mid-contract price rises being implemented by many major broadband providers. Hyperoptic has written to...
The leadership of kindness: Six empathic tactics for telecoms collections teams
We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial. Above all else, collections agents need to show customers that they care, and there are some key practical steps that teams can take to support this strategy of empathy
Zen further deepens partnership with CityFibre, goes nationwide
Building on their existing partnership, Zen Internet has now made exclusive long-term volume commitments to utilise CityFibre’s nationwide network
CityFibre’s £21m Full Fibre rollout sparks Lincoln jobs boost as contractor appointed
Lincoln has been chosen as one of the latest cities to benefit from CityFibre’s £4bn Gigabit City Investment Programme, which will bring next generation, gigabit-speed broadband to nearly every home and business in the city, and to up to 8 million premises nationwide
Three ways for your ISP to tackle UK broadband compensation for cost-effective customer care
In 2019, a new era of Telco subscriber compensation began in the UK by the Ofcom intervention scheme
Internet Service Provider, MTH Networks Standardise on TP-Link Mesh Routers to Maximise Customer Satisfaction
TP-Link’s ISP-Specific Whole Home Mesh Wi-Fi delivers enhanced wireless coverage for users with simple plug and play connectivity
Openreach investing £58m in North West broadband
The news comes alongside similar investment announcements related to the company’s rollouts in Yorkshire, Humber, County Durham, the East Midlands, and Scotland
Vodafone becomes UK’s largest full fibre ISP with nationwide CityFibre deal
Coupled with the operator’s agreement with Openreach, this deal will allow Vodafone to offer its high-speed broadband product to eight million UK homes in 2022
Orange’s Enovacom launches Patient Link solution to make managing healthcare more efficient
Launched today at the Santexpo trade show, Enovacom Patient Link is an application that healthcare establishments can use to strengthen the link with their patients during administrative and medical processes
Orange’s Enovacom launches Patient Link solution to make managing healthcare more efficient
Launched today at the Santexpo trade show, Enovacom Patient Link is an application that healthcare establishments can use to strengthen the link with their patients during administrative and medical processes
Virgin Media O2 within touching distance of upgrading entire network to gigabit speeds
More than 90 per cent of Virgin Media O2’s network now gigabit ready, with 14.3 million homes across the UK able to access average download speeds of 1,130Mbps – 22 times faster than the national average
Drummers, drinks and deserving winners #WCA21
News Last night saw the return of a physical gathering for the 23rd annual World Communication Awards. Hundreds of telecom executives gathered in London to see the industries most innovative and successful companies and individuals rewarded.The impressive turnout was...
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