Ofcom probes VMO2 as customers complain about contract cancellation
News The regulator is aims to ensure that Virgin Media O2 (VMO2) customers are not being...
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Tag: Customer
SK Telecom overhauls AI service ‘A.’ using ChatGPT
Press Release SK Telecom today announced that it has released a major UX overhaul of its AI...
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Watchdog hits Eir with €2.45m fine for overcharging customers
News The regulator says tens of thousands of customers are owed compensation This week, the Irish...
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Orange’s immersive Notre-Dame experience showcases VR’s potential
News The French operator’s virtual reality (VR) tour of Notre-Dame serves as a window into the...
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UScellular urges customers to put down their phones in latest initiative
Press Release UScellular, the fourth-largest full service wireless carrier in the country, this...
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Connected Britain Keynotes: Delivering positive outcomes for customers
Total Telecom is delighted to share live footage of the Connected Britain 2022 Keynotes, featuring...
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Helping new CPs protect and grow their share of the market and remain cost effective
The UK’s broadband industry has grown exponentially over the last five years and the influx of CPs...
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Making technology accessible for everyone
Interview Technology has become an integral part of daily life. That’s why inclusive design...
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Delivering CityFibre’s promise of a new network for the data age
INTERVIEW Against a backdrop of economic uncertainty and much speculation about future market...
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Messaging and billing are key to the bottom line
Customer messaging and billing are key items to get right in the communications ecosystem, but failings still prevail. Business technology journalist, Antony Savvas looks at how both enterprises and telecoms resellers are not coming up to the mark.
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